BIDV simultaneously received 04 awards of Typical Vietnamese Banks

 The Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) excellently passed the evaluation criteria of the Voting Council and was concurrently awarded 4 important awards: "Typical Retail Bank 2021"; “Typical Digital Transformation Bank 2021”; “Typical innovative products and services” and “Typical banks for the community”.

The award ceremony has just been held within the framework of the Vietnam Retail Banking Forum 2021, coordinated by the Vietnam Banks Association (VNBA) and the International Data Group in Vietnam (IDG Vietnam). implementation in City. Ho Chi Minh City on March 25, 2022.

These are 4 awards in the Vietnam Outstanding Banking Awards (VOBA), including prestigious award categories in the country with the coordination between VNBA and IDG Vietnam. VOBA award categories are reviewed based on many strict criteria and are evaluated objectively and independently by experts representing Government agencies, ministries, branches and associations in the financial field. , Bank. Winning these prestigious awards is a recognition of BIDV's efforts to overcome difficulties and challenges to maintain its leading position in the market in terms of retail size, performance and growth. individual customers; spectacular breakthrough in digital transformation; and always uphold the responsibility to the community, especially during the complicated development of the Covid-19 epidemic.

BIDV simultaneously received 04 awards of Typical Vietnamese Bank - 1

In retail banking, 2021 continues to mark a strong transformation of BIDV in the digitization of products and services; increase customer experience and service quality; maintain its image as one of the best banks for individual customers. The VOBA Voting Board recognized the outstanding development of BIDV's retail banking with the highest total score: market leading scale of capital mobilization, service and retail credit, contribution comprehensive effect on bank profits; The retail customer base, especially digital customers, has the highest growth in the market... With these impressive results, BIDV became the first bank to be named in the VOBA award category in 2021. and is the bank that won the award "Typical Retail Bank" for 6 consecutive years from 2016-2021.

BIDV simultaneously received 04 awards of Typical Vietnamese Bank - 2

Particularly for the e-banking segment, BIDV was recognized by the 2nd "Typical Digital Transformation Bank in 2021" award. Over the years, BIDV is proud to be one of the leading units in digital transformation. banking industry and has always clearly identified digital transformation as one of the three main pillars in the business development strategy.

Thanks to the right, timely and drastic strategies, BIDV has achieved remarkable digital transformation results in 2021 with many clear impressions on the market: The number of transactions on digital channels accounts for nearly 70% total transactions; Net income from digital banking increased by 66% compared to 2020. With outstanding growth results, BIDV's efforts have been recognized by many domestic and foreign organizations such as the "Innovative E-Banking" Award. Best in Vietnam” in 2021 voted by The Global Banking & Finance magazine (iBank product), Best Digital Consumer Bank in Vietnam 2021 (Best Digital Consumer Bank) voted by Global Finance magazine.

BIDV simultaneously received 04 awards of Typical Vietnamese Bank - 3

BIDV aims to comprehensively digitize by promoting the development of digital distribution channels and new products on digital channels. In particular, the new generation Omni SmartBanking product for individual customers makes a strong impression on the market with many pioneering features such as: ekYC, online savings book mortgage loans, comprehensive Loyalty points accumulation system , Vinmart online supermarket; especially the SmartBanking application on Apple Watch with many outstanding features allows customers to perform basic financial transactions right on the smart watch. For corporate customers, BIDV deploys Omni iBank version with many preeminent features, uniform experience, seamless on web, mobile app; especially, BIDV Home application is the optimal support ecosystem for individual customers to borrow money to buy a house.

BIDV is also constantly promoting cooperation with Fintech companies to build an Online Payment Ecosystem with more than 1,500 service providers (BIDV Paygate); Approaching the trend of open banking (OpenBank) to build ERP Connection products...

In addition, BIDV was also honored to receive the award "Typical innovative products and services" with the program "Accompanying the medical industry, joining hands to overcome the pandemic" to support medical staff working at hospitals. , Medical facilities nationwide; total support costs up to 1,670 billion VND. The program provides: (i) A special preferential service credit package to support health workers and (ii) Donating 100,000 Covid-19 epidemic prevention outfits to Hospitals and medical facilities. Through the program, BIDV wishes to accompany and share some of the difficulties with the medical team, doctors and medical staff who are on the front lines against the Covid-19 epidemic. By the end of February 2022, the program has brought joy and support to 113,400 doctors and nurses who are dedicating day and night to society. In addition, BIDV also develops hundreds of products and services specifically for each individual customer segment;

BIDV simultaneously received 04 awards of Typical Vietnamese Bank - 4

Besides business tasks, BIDV has always been a pioneer in social security activities, bringing benefits to the community, actively contributing to improving people's quality of life and sustainable poverty reduction. The "Excellent Bank for the Community" award is a testament to BIDV's contributions to the community and society. From 2017 alone until now, BIDV has implemented social security programs worth nearly 1,300 billion VND, focusing on the fields of education, health care, building houses for the poor, and natural disaster relief. Especially in the two years of 2020, and 2021, BIDV has actively participated in sponsorship activities for the prevention of the Covid-19 epidemic with a total value of nearly 300 billion VND.

Besides, BIDV continues to implement many meaningful social security programs such as: Every year, giving Tet gifts to the poor with thousands of gifts; Planting 1 million trees in areas frequently affected by natural disasters; Donating hundreds of ambulances to hospitals...

BIDV simultaneously received 04 awards of Typical Vietnamese Bank - 5


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